Like most website operators, Track-platform.com collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Track-platform.com purpose in collecting non-personally identifying information is to better understand how Track-platform.com visitors use its website.
Our commitment to data protection
The General Data Protection Regulation (GDPR) is European Union legislation to strengthen and unify data protection laws for all individuals within the European Union. The regulation becomes effective and enforceable on May 25, 2018. As an EU business, founded and run by EU citizens, but also as people who value privacy, we are fully committed to being compliant with GDPR. This page lays out our commitment to data protection and makes transparent what data we store about our users. In the lead up to the arrival of GDPR we will be reviewing our data protection practices and those of the service providers we rely on. We will update this document regularly, but what will not change is our commitment to being fully compliant with GDPR and all best practices to ensure the privacy of our users.
What data do we collect?
On our website:
Customer/Financial transaction information:
If you become a paying customer (as opposed to just using our free trial) you will need to provide us with valid billing information. We will be able to see your name, billing address, email address, and VAT number (if you have provided one). We are not able to see your credit card number and any other financial information. As you would expect of any business, we of course share transaction data with our accountants and with the relevant tax authorities when we pay VAT and file our annual tax return.
Data Processing Agreement
Becoming a customer of our service implies acceptance of our Data Processing Agreement, unless otherwise explicitly agreed with us in writing.
Any user (paid or free-trial) can request to have their account deleted at any time, this can be done inside your account dashboard or by contacting us. Free trial accounts that have not been active (defined as having made at least one sing in their account dashboard) for three months are deleted automatically. For paying customers we of course have to keep records of all completed transactions for tax purposes.
Meaningful changes to this document will be announced on social media accounts and our blog.